When you choose Martins Facility Solutions, you choose years of experience, safety, and a team that is 100% dedicated to taking your business to the next level.
Our commitment to the health and well-being of your customers and employees begins with the separation of color-coded cleaning cloths for different areas, to the cleaning and use of specific products to ensure that all spaces are spotless and germ-free.
We provide photos after the cleaning so clients can see our results online rather than on the spot, and they can also communicate with us through this portal to provide feedback on our services.
We use specific cloth colors to clean different areas and rooms to assure all our customers that we value the hygiene and health of their employees.
Colors: Green for dusting, yellow for countertops, blue for windows, and red for bathrooms.
We work with banks to help our customers with payment terms up to 60 days after service completion.
We carry out bi-weekly inspections to check that everything is in order with our clients’ facilities to ensure lasting satisfaction and the effectiveness of our services to meet their needs.
We have a dedicated staff member to answer and direct urgent calls, with 24/7 support to assist you in emergency situations.
We use a dedicated app for our clients to track when our cleaners arrive and leave, updated every 20 minutes for greater control, and we ensure safety with facial recognition of our cleaners.
We perform extensive background checks on our employees so our clients can feel comfortable and safe with the team that will be performing the cleaning.
We accompany and train our new employees on-site for a week to pass on instructions and ensure efficient, high-quality work.
In our hiring process, we require our employees to have at least one year of experience so that they are more familiar with cleaning services.
Our professionals use specific cleaning products that require careful handling, so we comply with regulations and provide information on how to handle these substances to ensure the safety of our employees and yours.
We provide our clients with an account manager focused on overseeing cleaning and inspections, along with experienced cleaners who are ready to meet all the client’s demands.
For direct accountability, quality assurance, and effective communication, we only clean your facilities with our in-house team.
Ready to experience the DC Elite difference? Contact us today to create a customized cleaning plan that suits your specific requirements. No query is too big or too small – we’re always here to assist!
